Have Questions? We’re here to help
Is the membership really month-to-month?
Yes, just like a monthly gym membership.
When will I be billed?
On the first of every month. (We prorate if you don’t start on the first day of the month.)
How do I get on the internet?
If you’re a guest, use Irontek Public WiFi (it won’t ask for a password). If you’re a member, you will be given the password for the member-only network.
What is the cancellation policy?
Provide 30 days written (or email) notice to the Community Manager.
Where can I see a list of events?
Check out the events calendar on our website or follow us on social media – especially our Meetup page! (link to Meetup page – www.meetup.com/irontek)
How do I book a conference room?
If you become a member, you’ll get access to our booking calendar when you sign up. If you’re not a member and want to rent a conference room, contact the Community Manger. Prices are listed here.
Can I receive mail at Irontek?
Yes, but only if you are a monthly member.
Is there a fax machine?
Do they still make those…? Our members have scan-to-email capabilities.
Does a membership include office supplies?
Irontek supplies paper and toner for the copy machine, as well as plates and bowls, utensils, coffee cups, and other kitchen supplies. We have a small stash of other office supplies – just ask if you need to borrow something.
How do I contact the Community Manger?!
Call (608) 312-4314 or email [email protected]